July 11, 2019by businessheadquarters

Voice over IP (VoIP) Performance Enhancements and Security Threats

The Bar is Raised for Wide Area Networks

In today’s business environment, staying connected is critical.  No man is an island, and neither is your company.  No one can afford to suffer from unreliable network connections in the modern world. It can make the difference between exhilarating success and disappointing failure. But the goals have moved beyond just about keeping connections functioning and reliable. The challenge now is to optimize networks for the burgeoning applications that are dependent upon them.

Through the years, network connectivity technologies have evolved.  Not so very long ago, companies survived on low-bandwidth x.25 connections or channelized E1/T1 links. Reliability was not a given on copper wires, and network operation centers found themselves manually testing lines for errors through remote connections to ensure their quality. The focus was on reaching the industry standard of 99.99% network availability. Maintaining connections was at times difficult and cumbersome.

Not so today. Business networks are more resilient than ever.  No longer burdened by inefficient physical media or tiny bandwidth streams, companies are able to transfer data faster and more efficiently than ever before.  But today’s networks require focused solutions that address an intricate application architecture at higher levels of the OSI model.

In the old days, the talk was always about such factors as cost, bandwidth, reliability, load, and speed.  Nowadays the emphasis is more on application delivery than the robustness of the network.  Cisco offers a set of considerations for wide area network optimization:

  1. Network transparency
  2. Interoperability with Application Performance Monitoring Tools
  3. Partnership with Application Vendors
  4. Inter-operability with Network-Based QoS
  5. Inter-operability with Voice over IP (VoIP)
  6. Secure and Trustworthy Handling of SSL Optimization
  7. Intelligent Delivery of Live and On-demand Video
  8. System Scaleability and High Availability
  9. Hybrid Caching Architecture
  10. Acceleration of Data Center to Data Center Applications
  11. Router-integrated Solution
  12. WAN Optimization for the Mobile Worker
  13. Network-embedded Virtualization

Merely purchasing the latest network equipment does not guarantee you will have an optimal network.  Every network environment is different, and a one-size-fits-all approach can lead to abysmal results.  There are many factors to be considered in designing and optimizing network connectivity, and expert consultation is advisable. The bar has been raised.  The companies who take advantage of the best practices and latest advances in technology will also gain considerable financial advantages as a consequence.

Tricks to Enhance Your VoIP Performance

Today many businesses, whether large or small, use Voice over Internet Protocol rather than conventional phones. This increase in the use of VoIP can be attributed to the many benefits offered by a VoIP system. These benefits range from visible cost savings, ability to use it in remote places, as well as complex features. Another major aspect is the flexibility that VoIP offers to the business that implements it. What actually is a VoIP? It is a new technology that helps one communicate with great ease.

Since businesses are perpetually trying to experiment and find ways to optimize their resources, I decided to share some quick tricks that will help different businesses enhance the performance of their VoIP.

Here are three ways you can enhance the performance of your VoIP:

1. Use Voice and Data on the Same Network: 

There are different kinds of VoIP available in the market; however, a single VoIP network that can handle both voice and data is the wisest choice. This is because a VoIP working on two separate networks requires both higher setup as well as running costs. Whereas having a single VoIP network ensures a reliable connection for both the data and voice media.

It is advisable to have a single VoIP network because it will help in developing future business communication solutions that could require both the media simultaneously for a holistic communication experience. Think of it this way, if you have a system that can handle data, voice, as well as video, you will be in a better position to face future communication experiences.

Here are a few questions you should ask your provider before you make your decision, these will help you enhance the performance of your VoIP:

  • Will I be able to expand when needed?
  • Will I have enough bandwidth to cover voice as well data?
  • Will I be able to modify the network when needed?

2. Organize Your Router QoS (Quality of Service) for Voice Priority: 

One simple way to improve the quality of your calls is to set the QoS (Quality of Service) on your router in such a way that the priority of data in the network is given to voice. This ensures that your calls are clear while the other applications will take second priority when you are on a call. This will result in better data flow and better overall connection quality.

3. Manage Staff Training: 

Irrespective of how you configure and organize your VoIP, its performance still depends on the staff that uses it. Many businesses simply hand their employees a small instruction manual and walk them through basic calling procedures, which is a big mistake. You have to take the time to educate your employees on how to use VoIP in the most effective manner.

This will help them face problems on-the-go. So use VoIP to create a memorable customer experience by enhancing its performance with these easy tips! 

4 Tips to Handle VOIP Security Threats

VOIP stands for Voice Over Internet Protocol, which has become a trend in today’s world of technology. Companies use VOIP because it provides them with great advantages at an affordable cost. With the increasing rate of cyber crimes and breaching activities, we need to take precautions to keep our systems and servers safe from cyber criminals. So here are some simple tips which can be used to handle VOIP security threats.

Passwords: 

Make sure that you choose a strong password. Make sure that you create complex passwords which contain more than 16 characters, you can also create a password by making a combination of symbols, letters and numbers. By creating a strong password you can keep your system secure from security threats which are caused by cyber criminals.

Limit Access: 

Who all can access the system is entirely up to you. There is no need to make the access to your system for every employee. You can reduce the risk by keeping a limit as to who can access the system. Unnecessary activities can be avoided, which can help you reduce many security threats.

Scan: 

Scanning helps us to reduce the security risk. It hardly takes a few minutes to scan a system and we also get an idea of all the risk and vulnerabilities which could affect the system. There are a number of softwares available in the market which can keep your system safe and secure, these are equipped with scanning options. This can minimise the risk and help you keep your system or server safe from cybercriminals.

Backup: 

Everyone has important data saved on their systems, but systems can get hacked. So it is important to keep a backup. Make sure that you have a backup of every important file. The security level can be defined by you, but creating a backup would be the best option for the security for any system.

Security for systems and server is extremely important and cannot be avoided. These are some simple steps which can be taken to handle VOIP security threats to keep your system safe from the hackers in and around the net.